Anti-Money Laundering (AML)

Project: Enterprise Financial Crimes Program
Client: Major Financial Services Company

Description: For a large diversified financial services company, SynergisticIT provided an AML data analysis expert for the ongoing enhancement and expansion of their Actimize implementation. Actimize coverage was expanded to include asset management and insurance products.

Technology: Nice Actimize, Actimize Institutional Surveillance (AIS), Actimize Risk Case Manager (RCM)


Asset Management

Project: BPO Investment Performance Data Management Project
Client: Major Investment Asset Management Company

Description: SynergisticIT provided senior level Project Management and Business Analysis specialists to support a Large Asset Management Company’s multiyear multimillion dollar data warehouse initiative. Our experts played a key role in the creation of a comprehensive RFP and in the selection of an outsourcing vendor who will provide a technology solution and a business service in the areas of Performance, Performance Attribution, AUM data management processes and associated reporting activities for the client’s entire investment portfolio ($130 Billion).

Technology: Eagle Pace, AWD (Automated Workflow Distributor), Market Data (Index, Referential, Pricing)


Brokerage

Project: Investor Services Application Development and Support
Client: Major On-line Brokerage

Description: SynergisticIT provided project management, business analysis and development resources in the development and support of an on-line broker’s Customer Service Application. The application provided Customer Services Representatives with the following brokerage call center functionality:

  • Brokerage Account Maintenance
  • Equity / Option / Mutual Fund Trading
  • Fulfillment Processing
  • New Brokerage Account Opening (Individual, Joint, IRA, Options, etc.)
  • Email Confirmation Processing
  • Account Transfers (ACATS)
  • Real-time Balances and Holdings
  • Alternative Investments

The Customer Service Application was developed by SynergisticIT to integrate multiple mainframe legacy systems and a set of Unix back-end systems into one seamless customer service platform for the client’s on-line trading support center.

The Customer Service application supported one of the first retail investment trading products available over the internet. Over a 10 year period, SynergisticIT provided ongoing business analysis, testing and development support for the Customer Service Application.

Technology: Windows, Client Server, Mainframe, Unix


Compliance / Risk

Project: Compliance  / Risk Data Warehouse
Client: Major Investment Bank

Description: SynergisticIT data analysts developed a process to migrate trade and risk position data to a DB2 data warehouse platform providing greater accuracy, transparency and AML Compliance and Risk reporting capability. Extensive business and data quality assessment was provided via data profiling of institutional trades and position risk data.

Technology: Infomatica ETL, Mainframe DB2


Data Governance

Project: Data Readiness
Client: Large Municipal Pension System

Description: SynergisticIT was contracted to provide a Data Governance expert to develop and implement a Data Governance strategy for a Large Municipal Pension organization. This project was part of a Data Readiness effort in support of an IT Modernization program to replace the client’s legacy pension administration system. The Data Governance expert is responsible for the development and management of enterprise wide policies, processes and standards for all data coming into and going out of the organization. This position reports to the Data Governance Council and Committee members.

Technology: Legacy Systems, Market Data Feeds, Trillium


Information Security

Project: Information Security Remediation Project
Client: Major Investment Asset Management Company

Description: SynergisticIT Information Security experts developed Information Security Policies and Procedures, an Incident Response Plan, and managed an Information Security Remediation project instituted to address internal audit findings.

As part of this project, SynergisticIT resources performed a Risk Assessment covering all business applications, server hardware and network hardware in accordance with Office of Comptroller of Currency (OCC) FFIEC standards. The resulting Risk Assessment became the standard for future IT Risk Assessments.

The Information Security remediation activities and deliverables were specifically designed to meet or exceed corporate, subsidiary, Securities and Exchange Commission (SEC) and OCC standards.

Technology: Windows Servers, HP Unix Servers, Cisco Network Devices (Routers, Firewalls, Hubs), Lotus Notes, SAP, 100 Business Applications


Infrastructure

Project: SAP Migration Project
Client: Major Investment Asset Management Company

Description: SynergisticIT PM resources managed the migration of an SAP GL system from the client’s site to a remote hosting vendor site. The system platform was migrated from a Microsoft Windows Server environment to an HP Superdome Unix environment.

The purpose of this project was to migrate the hosting (or operations site location) of the SAP environment from the client’s New York Data Center to an IBM (Atlanta-Pre-Production, Raleigh-Production) data center. The SAP system was migrated from a Microsoft Windows Server and Microsoft SQL Server database environment to a HP UNIX server and Oracle database environment.

The project included the development of a new support model that included 1) IBM for Hosting and BASIS support and 2) Accenture for Functional support. SynergisticIT personnel were responsible for managing the project using a CMM Level 3 project methodology. Responsibilities included the coordination and management of 3rd Party vendors (i.e., Accenture, IBM and EDS) and other corporate business units as well as the client Business Team.

Technology: SAP, Windows Server, HP Unix


Insurance/Annuities

Project: Inforce Life Insurance Conversion Project
Client: Major Financial Services Company

Description: SynergisticIT provides on-going Project Management, Business Analysis, Quality Assurance and Actuarial expertise for a multiphase BPO project to outsource the life insurance administration business functions and system to an external vendor.

Technology: I-Series/AS400, ID3 – Administration System


Pension System

Project: Unified Pension System (UPS) Enhancements
Client: Large Municipal Pension System

Description: SynergisticIT provides ongoing business analysis, testing and application development services to support the maintenance and enhancement of a Large Municipal Pension System.

The Municipal Pension System has 120,000 members and $40 billion in assets. The Unified Pension System (UPS) contains all of the core system functionality including new retirement processing, accounting, investment administration, and death benefits administration.

SynergisticIT personnel work with the client IT, business units and external city agencies including the Office of the Actuary, Office of the Comptroller, and the Office of Payroll Administration to develop solutions for pension system initiatives. Recent projects include:

  1. Variable Choice – new investment choices for existing members.
  2. Pension Payroll Management System Enhancement – building a new interface in support of transition to citywide payroll management for existing retiree and beneficiary payments.
  3. Evaluation and development of a business case for building and launching a new feature-rich web site using cutting edge technology (SOA) to provide self-service capabilities to pension members.

Technology: IBM AS/400, SYNON, COBOL, Java, IBM Websphere, SOA